Privacy Policy
Welcome to EC Maintenance Cleaning. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services.
Information We Collect
We collect personal information from you in various ways, including:
Contact Information: Name, email address, phone number, and address when you fill out a contact form or book our services.
Payment Information: Credit card details and billing information when you make a payment for our services.
Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited.
How We Use Your Information
We use your personal information for the following purposes:
Service Delivery: To provide and manage our cleaning and restoration services.
Communication: To communicate with you regarding your bookings, inquiries, and customer support.
Payment Processing: To process payments for our services.
Marketing: To send you promotional materials and updates about our services, with your consent.
Improvement: To improve our website and services based on your feedback and usage patterns.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except:
Service Providers: Third-party service providers who assist us in operating our website and conducting our business, so long as they agree to keep this information confidential.
Legal Requirements: When required by law to comply with a legal obligation or protect our rights.
Data Security
We implement a variety of security measures to ensure the safety of your personal information:
Encryption: All sensitive information is transmitted via Secure Socket Layer (SSL) technology.
Access Control: Personal information is accessible only to employees who need it to perform their job duties.
Cookies
Our website uses cookies to enhance your user experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
You can choose to disable cookies through your browser settings; however, this may affect your ability to use some features of our website.
Third-Party Links
Occasionally, we may include links to third-party websites on our site. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Your Rights
You have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct any inaccuracies in your personal information.
Deletion: Request that we delete your personal information, subject to certain exceptions.
Opt-Out: Opt-out of receiving marketing communications from us.
To exercise any of these rights, please contact us using the information provided below.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
EC Maintenance Cleaning
+61 417 528 578
[email protected]
42 Jones Rd, Dandenong, Australia